Shipping Policy

All orders ship from our location in Woodstock, Ontario, Canada. For orders over $50, shipping is free anywhere in Canada. Our shipping fee is $10.00 throughout Canada and to ship to the USA is $20.00. 

Please note that we are not responsible for lost packages due to incorrect address information.

If you prefer to not book online, e-mail us at, or phone Jeanne at 1 (647) 783-4440.

Pick up at our location is also available.

Return & Refund Policy

Your satisfaction is important to us. We offer refunds on full-price accessories that are sent back unused and in the same condition that you received it. It must also be in the original packaging. Unfortunately, we don't offer refunds on items that are on sale.

Several types of goods are exempt from being returned. Perishable goods such as loose leaf tea and other food products, cannot be returned.

All shipments must be sent back within 7 days of receiving the order. 


We do not cover the cost of sending back a return/exchange and the original shipping paid cannot be refunded.